This is leading me back to a line of thinking that has occurred to me over and over again: there is this brain bug, among those people insulated by wealth and other forms of class privilege, that service workers are, in some way, not full people. We’re categorized in their minds as children, or as students, or as congenital f*ck-ups not worth consideration in the calculus of how to run a society. Ultimately we are categorized as acceptable casualties.

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